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HR & Workforce Systems Help Desk Advisor | Fixed Term | McMahons Point

Apply now Job no: 547904
Location: Sydney
Work type: Temp Full
Categories: Human Resources, Information Technology

At Compass we strive to build an environment of inclusion that allows a diverse group of employees to contribute, participate, and succeed. We value the different perspectives and abilities of our employees because they uniquely improve the quality of our work and services we provide for our clients and customers.

And our services are vast! Compass Group are the global market leader in providing food and a range of support services to customers in the workplace, schools and colleges, hospitals, at leisure and in remote environments. In Australia we have over 9,000 employees working across 500+ locations. 


Reporting to the Manager, Workforce Systems, you will be responsible for providing training, support, administration and subject matter expertise to users of the various workforce systems to ensure that they can use the system. This is a casual contract located in our Sydney (McMahons Point) office which is a 10-minute walk from North Sydney Station.

  • Ensure workforce system configuration are managed and maintained to support effective workforce management across Compass Group
  • Training and coaching site managers in the use of Workforce Systems
  • Development and maintenance of systems documentation and training materials
  • Trouble shoot issues, develop solutions and work with workforce systems managers and business to implement solutions
  • Set up new employment terms as required to meet business needs, this includes new awards, agreements etc
  • Provide 1st line support to Site Managers on Deputy, Rostering & Scheduling queries


  • Experience in systems administration of Workforce Systems e.g. Recruitment, Time & Attendance
  • Strong interpersonal skills – ability to establish and maintain a positive relationship with business stakeholders
  • Excellent analytical, reporting and organisation skills
  • Advanced computer skills including Microsoft Excel, Word, PowerPoint, Visio, OneNote
  • Strong communication and customer service skills – both written and verbal
  • Demonstrated Java, HTML coding  - would be great
  • Tertiary qualifications with an operational and service environment perspective are highly desirable.


Compass Group is an organisation that's proud of its great people. We believe in the opportunity to recognise and develop great talent and offer many diverse opportunities for career advancement. Recognised as an employer of choice we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs including service and safety awards, team event days, site-based benefits and company discounts.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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