Plant, Food, Clock Tower, Building, Architecture, Tower

Client Business Manager

Client Business Manager

  • 629794
  • Perth, WA, Australia
  • Full Time

Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.

The Client Business Manager (Foodbuy) will work in close partnership with our Operations teams at our client sites to ensure ongoing operational satisfaction, adherence and compliance to the contracted services we provide and to work with both our Operators and our Foodbuy colleagues to maximise the operational and financial benefits to both parties.

This is a true "partnership" role and you will have a strong background in Catering and Support services Operations, ideally within a similar service provider in order to succeed in this position.

A bit about you:

  • Strong interpersonal skills – ability to establish and maintain a positive relationship with business stakeholders
  • Experience with leadership in deconstructing & analysing situations and problem solving through to execution and closure
  • Able to demonstrate commercial acumen
  • Excellent organisation skills
  • Advanced computer skills including Microsoft Excel, Word, PowerPoint, Visio, OneNote
  • Strong communication skills – both written and verbal

Your new role: 

  • Take leadership of Operator relationships, hold Sector Engagement meetings providing Foodbuy updates
  • Attend Sector Bid meetings
  • Support SKU Optimisation initiatives & menu management changes
  • Utilise Foodbuy resources and relationships to support benefit program development and outcomes
  • Positive adherence, both frequency and quality, of account management plans, processes and supporting documentation
  • Propose saving initiatives where appropriate
  • Provide forward knowledge of operational movements/fluctuations that may affect product delivery, pricing variations

The Benefits

At Compass we strive to build an environment of inclusion that allows a diverse group of employees to contribute, participate, and succeed. We value the different perspectives and abilities of our employees because they uniquely improve the quality of our work and services we provide for our clients and customers. We believe in the opportunity to recognise and develop great talent and offer many diverse opportunities.  We place great importance in looking after our people and offer a variety of learning and development opportunities, reward and recognition programs, paid parental leave and a selection of corporate benefits.

We embrace equal opportunity and promote diversity. We actively encourage Aboriginal & Torres Strait Islander people, men and women of all backgrounds, ages, sexual orientation and People with Disability to apply.

 

Our people’s unique backgrounds, experience, and abilities are at the heart of our vibrant workforce. We strive to create workplaces that reflect the diverse communities that we serve, where everyone feels empowered and valued. By building diverse teams means we are creating inclusive environments for all our people and also those we connect with through our day to day operation. We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.

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