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Events Operations Manager

  • 590646
  • Canberra
  • Functions/Events
  • Unit Manager
  • Full Time
  • Use your exceptional planning and event coordination talents to deliver high end functions
  • Opportunity to use your creativity, flare and passion for food and customer service
  • Grow with our business – support and development opportunities

Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.

The Position

The role of the Events Operations Manager is to manage, deliver and strongly drive our regular function business, to not only boost overall revenue but also to engage our regular client base. The role is at its core an event management role that drives business through exceptional delivery of service from enquiry to delivery. 

Sales experience will be highly valued in increasing function bookings. Your responsibilities will include the provision of exciting and modern food created by our talented chefs, and an exceptional standard of function services along with leading and mentoring your experienced and professional team. Your high-level communication skills are paramount as you will be dealing with diverse clientele – conference style meetings through to formal dinners and cocktail functions. This is a unique opportunity to join a team with a well-established reputation for providing seamless service. This role will be predominantly Monday – Friday however, as a 7 day per week operation, you will be expected to ensure the continued level of service throughout the week and weekend and evening hours are required on occasion

In this role you will create and market function packages, receive and organise function enquiries, submit function quotes for enquires and ensure packages meet client needs. There will be a strong focus on seeking and acquiring new function business by developing a strong strategy to achieve sales targets

The Person

  • Previous experience within a similar capacity at one of Australia's exciting and influential cafes, restaurants or hotels
  • Sales experience ideally in a hospitality environment
  • Impeccable personal presentation and an eye for detail
  • Strong emphasis on modern visual presentation
  • Effective time management and organisational skills, with the ability to multitask in a busy environment
  • Exceptional back of house control including induction and training of casual workers; accurate administration to ensure correct invoicing and cost recovery
  • Ability to maintain a calm and respectful demeanour at all times; no matter the pressure!
  • Be passionate about the school community and making a positive and meaningful contribution

The Benefits

We place great importance on being an employer of choice and offer excellent career opportunities including internal transfers; ongoing training and development including apprenticeships & traineeships; a competitive salary, recognition programs including awards, long service and team event days; site-based benefits; and company discounts.

Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.

So, if you are a 'can-do' person, who thrives on new challenges; likes working in a team within a diverse environment; and consistently delivers to the highest quality, then you'll fit right in and we'd like to have you on our team.


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