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Hospitality Manager

  • 595087
  • North Sydney
  • Unit Manager
  • Full Time

Chartwells provides tailored, boutique and unique hospitality solutions to the education market. We specialise in challenging the boundaries in order to deliver a sustainable point of difference.

The Position

An exciting opportunity has emerged for an experienced Site Manager to join our team based in Normanhurst. Your responsibilities involve ensuring the smooth day to day operation of the catering team within a medium sized education site, reporting to the Operations Manager. You’ll thrive on customer interaction, getting the best out of your team and exceeding our client’s expectations.

Key Duties

    • Motivate and lead our team of employees in all our site operations
    • Manage HR related functions - recruitment, staff induction, employee relations, performance management, training & development
    • Develop and exercise relevant legislative knowledge required for business compliance
    • Stock control and ordering of produce in line with budget and site requirements as well as completion of relevant paperwork in a timely manner
    • Maintaining a fantastic relationship with students and clients
    • Deliver customer service skills and a key focus and passion for driving this in the education industry
    • Implementing and maintaining the Compass Group's HSEQ Quality Assurance program
    • Preparation, production, packaging and transportation of food products to all required internal and external standards
    • Management of raw material stocktake, stock management, production records and associated financial records

The Person

    • Extensive experience site management experience in Hospitality
    • Strong commercial acumen with the ability to manage a budget & the ability to form productive relationships with clients and individuals from diverse backgrounds
    • Experience in HACCP, food safety and infection control
    • Site management experience, including rostering, staff management and working to a budget
    • Management experience, including rostering, budgets, business management and HACCP
    • Chef trade qualifications
    • Strong Occupational Health and Safety focus 

 The Benefits 

As the leader in this operation you will have relevant previous experience in management of a busy commercial operation, preferably in an age care environment, highly developed interpersonal skills and be able to establish and maintain effective and professional relationships with key business stakeholders. The successful candidate will have a sound working knowledge of food hygiene practices and OH&S principles and will have to obtain a police clearance and seasonal influenza vaccination.

Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.

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