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Hospitality Supervisor

  • 589379
  • Cessnock
  • Customer Service
  • Food & Beverage
  • Full Time

Medirest provides specialist food, hospitality and support services to residents and patients in hospitals and senior living facilities. We are passionate about ensuring residents and patients are well nourished, well cared for, valued and safe. Our services come from the heart and served with a smile.

The Position

We are currently looking for a passionate and experienced Hospitality Supervisor to join our Senior Living site at Cessnock. The successful candidate will be well equipped to provide fantastic service to the residents as well as efficiently supervising staff and exceeding client expectations.

Key Duties

  • Supervision of the front of house operations ensuring compliance with all company standards, policies and procedures and legislative requirements
  • Develop a culture of teamwork, openness, responsibility and passion for quality
  • Drive service excellence and continuous improvement
  • Coordinate staff resources for operational and training requirements
  • Drive strong compliance performance supported by safety and quality audits
  • Completion of daily administrative tasks ensuring consistency and accuracy at all times

 The Person

  • Previous experience in a supervisory capacity
  • Self-motivated and the ability to work unsupervised to meet key operational requirements, stand in for & support Management team as & when required
  • Ability to understand and solve complex problems
  • Ability to understand food safety and infection control principles
  • Auditing and monitoring skills
  • Good organisational skills with ability to manage multiple priorities
  • Ability to provide training where required
  • Administrative skills

In line with the required legislation, a valid and current police clearance and influenza vaccination will be required as part of the standard recruitment and selection process for this position.

The Benefits

We place great importance on being an employer of choice and offer excellent career opportunities for high performers. As a large organisation we often have opportunities for career advancement, as well as opportunities to move within the business. We offer competitive salaries, recognition programs including individual and team awards, long service and company event days and a variety of corporate discounts.

Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.

 

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