Our business is diverse. And so are our people. And that’s what makes us great! And our services are vast! Compass Group are the global market leader in providing a range of support services to customers in the workplace, schools and colleges, hospitals, at leisure and in remote environments. In Australia we have over 10,000 employees working across 600+ locations. 

At Compass Group Australia we are committed to every employee being led by a capable leader. As part of this commitment we are actively recruiting a Learning & Development Manager. The Learning & Development Manager leads a team of facilitators and coaches to build people capability across the Compass Group organisation through the development and implementation of learning strategies and programs aligned with our business objectives.

The Role:

This role reports to the Head of Talent and will be accountable for

• Providing leadership and development to the L&D team
• Ownership of Compass Group’s LMS & Training Matrix Platforms
• Creating & updating 100-day training plans across all sectors
• Vendor management
• System design enhancements, customisations & upgrades.
• Development of training program content
• Facilitation of leadership group assessments, training courses and support for onboarding facilitation
• Partnering with internal stakeholders to undertake development needs research, rationale and present L&D solutions to develop workforce capability.
• Developing training material, facilitation guides, online content and "Train the Trainer' materials to deliver frontline, leadership and service-related training programs
• Driving continuous improvement by making current or new L&D technologies business applicable

The Person:

This is a role for someone who’s super organised, can navigate multiple agendas and has a positive approach to work. Candidates with the following attributes will be held in high regard;

• Experience in managing the L&D functions
• Extensive experience with competency frameworks, including design of role profiles, assessments and aligned development solutions
• Experience content designing and writing for eLearning using articulate and blended learning including manuals, workbooks and video scripts
• Proficiency in office and learning technologies, including online learning
• Certification in coaching & psychometric tools eg Hogan, Hays etc ideal
• Extensive experience in delivering training & facilitation
• A Business or Operations background, whilst not mandatory, would be viewed favourably.

The Benefits

At Compass we strive to build an environment of inclusion that allows a diverse group of employees to contribute, participate, and succeed. We value the different perspectives and abilities of our employees because they uniquely improve the quality of our work and services we provide for our clients and customers. We believe in the opportunity to recognise and develop great talent and offer many diverse opportunities.  We place great importance in looking after our people and offer a variety of learning and development opportunities, reward and recognition programs, paid parental leave and a selection of corporate benefits