Lounge Host
Lounge Host
- Working with a dedicated service orientated team in the Airline Sector
- Working alongside two well-known reputable worldwide brands
- Flexible shift work over a seven day roster
Compass Group Australia's dedicated Airline Lounge business delivers specialist services to meet the needs of travellers across lounge industries. We pride ourselves on the seamless delivery of five-star catering, cleaning and concierge services aligned to our partner brands. The delivery of our services allows us to partner with clients and reducing the impact of the lounge operations on the planet.
The Position
- Welcoming our guests to the lounge with engagement and warmth
- Assisting in the front desk daily operations
- Conducting guest and carrier enquiries via phone, email, or in person and making reservations and recommendations
- Servicing guest arrivals and departures
- Achieving guest satisfaction targets and exhibiting excellent customer service
- Consistently offering exceptional guest service
The Person
- Proven experience in similar positions within a Hosting or Front Office environment
- Self-motivated and a genuine passion for hospitality and guest service
- Efficiency in learning and understanding aviation flight schedules, codes and software platforms, excellent computer skills
- Excellent communication skills and the ability to work closely with all lounge team members and associated aviation companies
- Impeccable time management skills
- Friendly, outgoing personality and a high standard of personal presentation
- The ability to act without prior authority in all matters concerning the safety, security and well-being of all guests, patrons, and staff in the absence of management
- The ability to work independently and as part of a team environment
The Benefits
- Penalty Rates
- Travel Allowance
- 12 weeks of paid parental leave
- Access to a wide variety of training & development
- Immediate access to retail discounts only available with Compass Group employees
Apply now or contact Careers@compass-group.com.au
Start your application:
Hold tight. You will now be directed to a new page to complete your application.
Similar Jobs
Early Careers & Pathways Advisor
Corporate HR 702514 Cannon Hill. Perth QLD. WA Australia Cannon Hill, QLD, Australia, 4170. Perth, WA, Australia Compass Group Management - Monthly (NAT.MCMA) Human Resources Full TimeWe are seeking a passionate and strategic Early Careers & Pathways Advisor to drive the development, delivery, and continuous improvement of early talent programs including Graduate Programs, Apprenticeships, Traineeships, and other similar learni...
Advisor Work Health
Corporate HR 701706 North Sydney. Sydney CBD. Perth NSW. WA Australia North Sydney, NSW, Australia, 2060. Sydney CBD, NSW, Australia. Perth, WA, Australia Compass Group Management - Monthly (NAT.MCMA) Health, Safety, Environment & Quality Fixed Term - Full TimeWe're looking for an experienced and proactive Health Work Advisor professional to join our high-performing Work Health team, reporting directly to the National Manager – Work Health
Cyber Security Specialist
Corporate Finance/IS/Risk 698231 Australia. North Sydney. Sydney CBD NSW Australia Australia. North Sydney, NSW, Australia, 2060. Sydney CBD, NSW, Australia Compass Group Management - Monthly (NAT.MCMA) Information Technology, Risk & Compliance Full TimeWe are currently recruiting for a Cyber Security Specialist to join our team. This position will be based in our Sydney office. If you’re passionate about designing and implementing security frameworks and thrive in a collaborative environment, we...
Recruitment Advisor
Corporate HR 702395 Perth WA Australia Perth, WA, Australia Compass Group Management - Monthly (NAT.MCMA) Human Resources Full TimeThis is an exciting opportunity for a seasoned white-collar recruiter with a strong background in hospitality recruitment to step into a high-impact role. We’re looking for someone who can hit the ground running—bringing expertise, confidence, and...
Recruitment Advisor
Corporate HR 701051 Cannon Hill QLD Australia Cannon Hill, QLD, Australia, 4170 Compass Group Management - Monthly (NAT.MCMA) Human Resources Full TimeJoin our high performing Recruitment Team and grow your career with a global services provider in the mining sector!
