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Manager - Mess

  • 598726
  • Newcastle
  • Customer Service
  • Food & Beverage
  • Functions/Events
  • Other
  • Full Time

ESS delivers the best hospitality and catering services to many Government sites in Australia and around the world. Our leading edge catering systems help us deliver a fantastic customer service experience. The work that we do is essential in keeping our Australian Defence Force healthy and comfortable. We thrive on the challenge, and we get the job done safely!

We are currently looking for a hospitality professional to join our team at RAAF Base Williamtown. This is a Food & Beverage Managers position, also known as a Mess Manager within Defence. This is a hands-on, customer serviced focused role dealing daily with Defence personnel. The role also involves managing the front of house team ensuring compliance across all company standards, polices & procedures. The team are dedicated, well established and work competently together. 

Key Duties:

  • Overlooking all food services, including bulk cooking, function and conference catering and meal services provided at external locations. 
  • Supervising front of house team and kitchen teams as required.
  • Ensuring the smooth day to day operation of the catering contract 
  • Continuing a strong client relationship through exceptional service 
  • Drive strong compliance performance supported by safety and quality audits. 
  • Completion of daily administrative tasks
  • Good organisational skills with ability to manage multiple priorities. 

 The Person:

  • Strong leadership skills
  • Supervisory experience - small to medium team
  • Understanding of Food Safety
  • Function experience to include conference catering / buffet / table service.
  • Cert III Hospitality (desirable) and current RSA   
  • Cash Handling and reconciliation experience
  • Intermediate computer skills

The Benefits:

  • Full training and support provided.
  • Parking on Site
  • Meals when on duty
  • Opportunities for development
  • Company discounts, great work days and more!
Closing date: May 27, 2021
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