Person, Cup, Coffee Cup, Pottery

Manager - Mess

  • 636095
  • Wagga Wagga
  • Customer Service
  • Food & Beverage
  • Other
  • Full Time

ESS Defence has the privilege of serving millions of meals to our Defence personnel. Whether it’s out in the field or in dining halls, we provide everything from snacks, to buffet style meals to first class dining experiences for functions. The support we provide is vital in ensuring our personnel thrive during their service. We deliver high quality food coupled with a fantastic customer service experience.

The Position

We are seeking a hospitality professional to join our RAAF Base Wagga Team in a Full-Time Mess Manager capacity. This is a hands on, customer serviced focused role dealing daily with Army personal. The role also involves managing the Front of House team ensuring compliance across all company standards, polices, procedures and legislative requirements. The Team are dedicated, well established and work competently together.

Key Duties

  • Overlooking all food services, including bulk cooking, function and conference catering and meal services provided at external locations
  • Develop a culture of teamwork, openness, responsibility and passion for quality
  • Deal with all performance related issues
  • Ensuring the smooth day to day operation of the catering contract
  • Drive service excellence and continuous improvement
  • Continuing a strong client relationship through exceptional service
  • Drive strong compliance performance supported by safety and quality audits
  • Completion of daily administrative tasks ensuring consistency and accuracy at all times
  • Working closely with the site Operations Manager to maintain strong customer relationships

The Person

  • Strong leadership skills
  • Function Experience
  • Self-motivated and the ability to work unsupervised to meet key operation requirements, stand in for & support Management team as & when required
  • Management experience, including rostering, budgets, business management
  • Ability to understand and solve complex problems
  • Experience working functions
  • Strong Work Health and Safety focus and thorough comprehension of Food Hygiene practices
  • Ability to understand food safety and infection control principles
  • Good organisational skills with ability to manage multiple priorities
  • Ability to provide training where required
  • Administrative skills

The Benefits

We place great importance on being an employer of choice and offer excellent career opportunities including internal transfers; ongoing training and development including apprenticeships & traineeships; a competitive salary, recognition programs including awards, long service and team event days; and company discounts.

This is a great opportunity for a proactive individual, who fits easily into a team environment and is looking for a position which offers real variety in their role and workplace.

Join a team that shares your commitment to quality, safety, teamwork and "can-do safely".  Click apply now.

As you will understand, Defence establishments need to be highly secure. This means that due to Defence security clearance requirements the successful applicant will be subject to an Australian Police check.

Give me a job alert

Refer someone to this job

Not You?

Hold tight. You will now be directed to a new page to complete your application.

Refer a friend

Not You?

Thank you

Not the right role for you?

Get job alerts sent to your inbox!

Not You?

Thank you