Plant, Produce, Food, Animal, Lobster, Sea Life, Squash, Vegetable, Person, Zucchini

It's not just a job
It's an opportunity


Manager - Product Development and Quality

  • 594075
  • North Sydney
  • Sydney CBD
  • Area Manager
  • Full Time

At Compass we strive to build an environment of inclusion that allows a diverse group of employees to contribute, participate, and succeed. We value the different perspectives and abilities of our employees because they uniquely improve the quality of our work and services we provide for our clients and customers.

And our services are vast! Compass Group are the global market leader in providing food and a range of support services to customers in the workplace, schools and colleges, hospitals, at leisure and in remote environments. In Australia we have over 11,000 employees working across 600+ locations. 


In this newly created role, you will be accountable for driving food standards, quality improvement and service solutions for our Aged Care Business nationally. This is a full-time role based in Sydney.


  • Developing a food program that demonstrates a mastery of food and flavour representative of the sector brand in both existing portfolio and for potential new business
  • Ensure that all culinary submissions meet the agreed standards of quality, cost, safety and performance are consistently observed and business is managed commercially in line with company requirements
    • Responsibility for contract estimation and commercial modelling with Business Development
    • Responsible for audits of existing business
  • Developing culinary talent and capability to ensure the kitchens reflect flair, creativity and quality
  • Provide support to Regional Operations Manager and Site Managers including leave coverage
  • Provide specialist knowledge in Food/kitchen HSEQ consultation /food and ops safety management whilst supporting the development of new food safety process reviews
  • Culinary Coaching & Leadership
  • Complete Masterclasses with the culinary leads and hospitality staff at site.
  • Maintain knowledge of current industry standards, “best practice”, trends and fashions in F&B including an understanding of initiatives adopted by our competitors
  • Develop a network of industry contacts enabling transfer of relevant information regarding market trends, information and analysis


  • Tertiary Chef Qualification
  • Good stakeholder management, communication, and influencing skills
  • Strong project/time management skills
  • Strong attention to detail and problem-solving skills
  • Internal and external client/customer service focus
  • Initiative to continually improve process
  • Aged Care Culinary Experience in a Leadership Capacity
  • Survey/insight capture experience
  • Knowledge of CRM (Client Relationship Management) systems
  • Contract management knowledge


Compass Group is an organisation that's proud of its great people. We believe in the opportunity to recognise and develop great talent and offer many diverse opportunities for career advancement. Recognised as an employer of choice we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs including service and safety awards, team event days, site-based benefits and company discounts.

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