Person, Cup, Coffee Cup, Pottery

Sales & Events Assistant

  • 616423
  • Melbourne CBD
  • Customer Service
  • Food & Beverage
  • Other
  • Full Time
  • Iconic location – Based at Melbourne Zoo
  • Full Time Opportunity
  • The most spectacular workplace in Melbourne!

Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.

Overall Purpose of the Role

This role is responsible to assist the Sales & Events team with the successful coordination and event planning of functions & events, across both Melbourne Zoo and Werribee Open Range Zoo.  This role will suit someone who has a passion for the hospitality and events industry.  A very busy year-round operation where no two days will be the same, you will work closely with our operations and culinary teams to deliver the highest level of customer service to our clients.  Adherence to Our Safety Culture framework is expected.

Role Duties and Requirements

  • To be a point of contact for event enquiries, answering calls, taking messages, compiling proposals and quotations
  • Responsibility for selling and co-ordinating children’s birthday parties
  • Ensure the event calendar and systems are up to date with event information
  • Conduct site inspections, client follow-ups, liaise with various suppliers to organise logistics
  • Prepare event documentation, event orders, floorplans, invoicing, signage & printed menus
  • Provide a warm, friendly and welcoming service to both internal and external customers and clients
  • Undertake any other ad hoc administration duties and assist the team when needed

Skills and Experience

  • Have a desire to work in the events industry
  • Show a strong work ethic and a ‘can do’ attitude
  • Have administration and organisations skills
  • One to two years’ experience within the catering or hospitality industry preferred but not essential
  • Desire to be hands on team player
  • Excellent communication skills both written and verbal
  • Proficiency in Priava, or other similar event management software, Canva and strong IT skills

The Benefits

We place great importance on being an employer of choice and offer excellent career opportunities including internal transfers; ongoing training and development including apprenticeships & traineeships; a competitive salary, recognition programs including awards, long service and team event days; site-based benefits; and company discounts.

We can’t wait to meet you, so apply now!!!

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