Senior Advisor – People Services

• Reporting to the People Services Manager
• This position offers location flexibility and can be based in Melbourne, Sydney or Perth

Compass Group is listed on the London Stock Exchange (Top 20) and is the global market leader in providing food and a range of support services to customers in the workplace, schools and colleges, hospitals, at leisure and in remote environments. We operate in over 50 countries, employ over 600,000 people, and are a recognized top 10 employer worldwide. In Australia, Compass Group Australia (CGA) generates $2.4Bn revenue per annum, servicing over 350 clients across over 700 sites, with 15,000 employees.

We are seeking an experienced Senior People Advisor to partner with leaders across multiple business units and provide high‑quality, practical HR support that enables strong business and people outcomes. This role plays a key part in delivering core people initiatives across the employee lifecycle, with a strong focus on employee relations, industrial relations, performance management, talent processes, and organisational capability.

About the Role

This Senior Advisor role is part of the national shared services team and is responsible for ensuring that enquiries and cases are handled efficiently, accurately, and consistently whilst displaying excellent customer service.

Key responsibilities:

HR Advisory

• Provide timely and pragmatic HR advice to leaders and team member on performance management, workplace conduct and employee concerns.
• Support leaders through performance management discussion – coaching on approach, process, and outcomes
• Provide guidance across performance management, employee engagement, coaching, feedback, reward, and recognition.

Employee & Industrial Relations

• Interpret enterprise agreements, Awards, contracts, and HR policies
• Assist with the remuneration process for Award based employees
• Maintain up to date knowledge of employment legislation and provide advise to leaders on risk mitigation
• Collaborate with the internal stakeholder including payroll, leadership team, and the broader people & Culture functions
• Assist in the development and maintenance of core HR documents, templates, and frameworks.

About You

Essential

• Degree in Human Resources, Psychology, or a related discipline
• Proven experience in a People Advisor or HR generalist role
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Demonstrated experience in large, complex shared‑services environments will be an advantage
• Ability to manage workloads and meet deadlines in a fast-paced environment
• Effectively communication both verbally and in writing, across a diverse audience with a particular emphasis on detail and accuracy
• Excellent interpersonal communication skills that inspire teamwork and approachable customer service to all customers
• Ability to work effectively both as a team member and individually

Desirable

• Experience working in a fast‑paced, matrixed or multi‑site environment
• Strong change management and communication capability
• Demonstrated ability to liaise, mediate, and negotiate with a broad range of stakeholders
• Track record of developing practical, value‑adding people solutions

Ready to make your mark? Apply now and be part of something bigger. Working in an environment with lean management structures and processes, where HR is a highly valued team member, you will have the ability to have a broad remit and be influential across the business. Compass Group provides great career opportunities globally for capable HR professionals who make a difference.

The Benefits

Working with a large global company means you can be assured that we have an attractive benefits program! This includes comprehensive learning & development offerings, a variety of recognition programs and company discounts, an excellent salary benchmarking matrix and at this management level also includes an incentive bonus scheme! You can read all about these here: Why work at Compass

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out talisson@compass-group.com.au