At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back of house guest services including reception and concierge. Our Ambassadors key focus is to ensure our clients and guests enjoy a remarkable experience; anticipating their needs even before they do, saving precious time and enhancing the guest experience.
We are currently seeking an experienced Senior Corporate Receptionist to join our team in the Sydney CBD.
This dynamic role combines premium reception duties with guest services. This role will involve working across multiple high-profile corporate sites within the Sydney CBD. The ideal candidate will bring professionalism, adaptability, and a strong focus on client experience to ensure a seamless front-of-house presence.
The position:
First point of contact, to provide professional and welcoming style of service to customers and clients
Ensure the Reception Area and meeting rooms are professionally presented at all times.
Book meeting rooms and facilitate booking updates as required
Ensure emails, intranet and phone enquiries are managed in a timely manner
Diary management, mail distribution and general administrative duties
FOH and BOH operational support as required
The person:
Experienced in a comparable client service/concierge, corporate environment in a senior or leadership capacity
Intermediate to advanced Microsoft Office, calendar and diary management skills
Excellent communication skills
Impeccable personal presentation
Exceptional time management and organisational skills
A genuine sense of hospitality, with a commitment to delivering platinum service
Discreet, ethical and committed to maintaining a high degree of confidentiality
* Due to the high confidential nature of our clients and settings a National Police check will be required for the successful candidate! You will also need to hold Australian Permanent Residency or Citizenship *
The Benefits:
Opportunities for professional development and growth.
A vibrant and dynamic work environment
12 weeks paid parental leave for primary carers.
Easy access to 100+ retail discounts from you mobile phone.
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