Glass, Person, Goblet, Alcohol, Beverage, Wine Glass, Wine, Pub, Bar Counter

Operations Manager

Operations Manager

  • 634694
  • Albury, VIC, Australia, 2640
  • Wodonga, VIC, Australia, 3690
  • Full Time

ESS Defence delivers the best hospitality and catering services to our Defence personnel. We are committed to providing nutritional and delicious meals to our customers, whether it is in dining halls or out on the field. The work that we do is essential in keeping our Australian Defence Force healthy, comfortable, and living their best Defence Life! 

Based in Bandiana (Vic) we’re looking for an accomplished hospitality leader looking for a challenge and the opportunity to develop your career.  

You’ll be a flexible and resourceful hands-on leader, willing to lead the team from the front to ensure success. With an eye for detail, your challenge is to deliver exceptional service, innovation and change within the business.

The key to your success will be developing relationships across all levels of the business, delivering flexible and responsive solutions to operational challenges, and looking after the safety and well-being of your team.


  • Flexible roster offering excellent work life balance
  • Job security, we are an essential service
  • Range of discounts and special offers with our preferred benefit providers
  • Reward and Recognition Programs and Annual Star Awards
  • On-site training available to ensure you are fully supported
  • Competitive salary on offer subject to relevant experience

 Key duties:

  • Mentor your team to success in a complex multi outlet site
  • Grow a positive Safety Culture and ensure that our people remain safe at work
  • Develop the team to ensure high Food Safety and Allergen Management standards are adhered to at all times
  • Liaise with Management and our Support teams to ensure contract deliverables are met
  • Developing strong, honest relationships with your team and our client to deliver exceptional outcomes

 The person:

  • Experience in managing multi-site operations within a hospitality environment
  • Strong interpersonal skills
  • Evidence of financial management practices and reporting
  • Experience in motivating your team to success and achieving key KPI’s
  • Strong computer literacy skills and the ability to learn new systems
  • Must have a passion for quality, commitment to delivering outstanding service and a can-do attitude

Defence establishments are highly secure and due to security clearance requirements, the successful applicant will be subject to an Australian Police check.

Compass Group embraces Equal Opportunity and promotes diversity. We actively encourage Aboriginal & Torres Strait Islander people, men and women of all backgrounds, ages, sexual orientation and People with Disability to apply.


Our people’s unique backgrounds, experience, and abilities are at the heart of our vibrant workforce. We strive to create workplaces that reflect the diverse communities that we serve, where everyone feels empowered and valued. By building diverse teams means we are creating inclusive environments for all our people and also those we connect with through our day to day operation. We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.


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