Person, Lab, Clothing, Apparel, People, Clinic, Female

Site Operations Manager

Site Operations Manager

  • 615636
  • Canberra, ACT, Australia, 2601
  • Full Time

 Site Operations Manager – Senior Living Residential Services

 Do what you love every day in a compassionate, supportive environment!

  • Protect your career by becoming part of an “essential services”
  • Use your hospitality skills to take care of those that need it the most
  • Excellent career and development opportunities within a proud “employer of choice”

Our opportunity: 

Supporting our Senior Living clients in the best way possible, is at the heart of everything we do. We continually deliver exceptional food and service to those in our community who need it the most.  Compassion, pride and determination to deliver excellence are what drives our employees in roles that are critical to the health and wellbeing of residents, and you will be joining a team who are all committed to our vision that improving quality of life is at the heart of our hospitality culture.

Our Purpose:  

To champion wellbeing, delivering nutrition, positive environments, and human connection

Our Values: ​

We do this because we believe: ​

  • Quality of food is the key to quality of life ​
  • That the best experiences are created where science meets the senses​
  • That trust is earned through consistently understanding, validating, and caring

As an essential services worker, your role will be vital, and we’d love for you to be part of the team.  We are currently seeking a Site Operations Manager to work within our two sites, BCS Carey Gardens and BCS Griffith based in Canberra.

In this role, you will be responsible for overseeing the successful operations of the two sites in the region. This role is focused on excellent service delivery, safety of our on-site team, operational efficiency, and innovation.

This role is suitable for an experienced professional with a proven ability to closely manage multiple operations and work closely with our client to maximise and deliver common business goals. You will need to inspire your team of site managers to ensure high standards are met consistently.

Key responsibilities will also include: 

  • Proven record of demonstrating safety leadership
  • Providing leadership, management, and operational support to your team
  • Develop strategic client relationships and identify additional growth and innovative opportunities to enhance our service delivery
  • Defining, implementing, and reviewing the strategy for your sites, to increase efficiency and ensure that improvements maximise performance and customer satisfaction
  • Proven experience managing multiple P&L's and the commercial experience to improve results


The successful applicant will have previous management experience and possess the ability to lead and inspire large operational teams. It goes without saying that you will have highly developed interpersonal, communication and presentation skills and will be a hospitality superstar with the ability to influence at all levels within an organisation.

You'll also need to:

  • In line with the required legislation, a valid and current police clearance and influenza vaccination (or be prepared to acquire).
  • From 17th September 2021 it is a legislative requirement for all aged care workers to be fully vaccinated against COVID 19.

Apply now and you'll also enjoy all the benefits of working with Medirest, including: 

  • Excellent career and development opportunities within a proud “employer of choice”
  • Protect your career by becoming part of an “essential services”
  • Work in a team where your expertise is recognised, and your contribution truly valued with opportunities for ongoing training and support
  • Corporate health plan discounts
  • Access to an employee assistance program 
  • Competitive salaries and reward & recognition programs
  • Company event days
  • A range of discounts and special offers with our preferred benefit providers
  • Annual “Star” awards

Medirest provides specialist food, hospitality and support services to residents and patients in hospitals and senior living facilities. We are passionate about ensuring residents and patients are well nourished, well cared for, valued and safe. Our services come from the heart and served with a smile

Visit our website for more information about the position, what we do, our clients, and our staff.  

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