We are seeking a dedicated Site Operations Manager for a complex site in Canberra. Bring your can-do attitude, safety focus, passion for quality, and exceptional service skills to this rewarding role. In return, you’ll enjoy excellent benefits, great working conditions, and opportunities for career growth with ESS, a globally recognised leader in support services.

The Position:

• Oversee front-of-house and back-of-house teams in a fast-paced, complex site, ensuring smooth daily operations and high service standards.
• Manage budgets, control costs, and drive revenue while optimising resources across the operation.
• Train, mentor, and manage team performance, fostering a strong, adaptable team in a high demand setting.
• Deliver exceptional service, handle challenges, and continuously improve service flow across multiple service areas.
• Ensure all operations meet strict food safety, HACCP, and company compliance standards in a regulated environment.

The Person:

• A commitment to safety and service excellence, ensuring a healthy work environment while delivering outstanding service
• Strong leadership and interpersonal skills, with a proven ability to motivate teams and drive performance to achieve KPIs.
• Financial acumen, including experience in budgeting, reporting, and quality management systems to optimise operations.
• A passion for quality and continuous improvement, always striving to enhance efficiency, service, and overall experience.
• A can-do attitude, approaching challenges with adaptability and a solutions-focused mindset.

The Benefits:

• Competitive salary package with opportunities for growth.
• Extensive training and support from a team that encourages and guides you as you learn the ropes.
• Career development opportunities - Compass is committed to progression and helping you take the next step in your career.
• Great perks - on-site parking, provided uniforms, and meals while on duty.
• Exclusive employee benefits - enjoy discounts and rewards only available to Compass employees.