State Operations Manager

  • 704387
  • Australia
  • CBD, Melbourne CBD, VIC, Australia, 3000
  • Full Time
  • Lead a prestigious portfolio.
  • Drive impact and growth.
  • Empower a high-performing team.

Chartwells are specialists in providing catering and hospitality services in education. Our goal is to provide engaging and nutritious dining solutions tailored to support academic achievement at the highest levels

THE POSITION

  • Oversee the delivery of food and soft facilities management services across a portfolio of prestigious independent schools and universities.
  • Lead and develop operational teams to ensure excellence, efficiency, and a strong customer focus.
  • Partner with clients to strengthen relationships and deliver tailored solutions that meet their unique needs.
  • Drive business performance through strategic planning, financial management, and continuous improvement initiatives.
  • Ensure compliance with safety, quality, and sustainability standards while fostering a culture of innovation and accountability.

THE PERSON

  • Proven leadership experience within food services, hospitality, or facilities management at a senior/State level.
  • Strong commercial acumen with a track record of delivering on budgets, growth, and client outcomes.
  • Exceptional stakeholder management skills with the ability to build trust and long-term partnerships.
  • Strategic thinker who can balance operational detail with big-picture planning.
  • Inspirational leader who empowers teams, drives performance, and fosters a values-led culture.

THE BENEFITS

  • Lead a high-profile portfolio across prestigious education clients.
  • Join a values-driven business with a strong reputation for quality and service.
  • Opportunity to shape strategy and make a real impact on the student and staff experience.
  • Attractive remuneration package with performance incentives.
  • Career progression within a global organisation that invests in its people.

APPLY NOW

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or careers@compass-group.com.au

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