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Support Services Manager

  • 692111
  • Australia
  • CBD, Melbourne CBD, VIC, Australia, 3000
  • Parkville, VIC, Australia, 3052
  • Full Time
  • New Footscray Hospital | On site
  • Directly enhance patient care and overall hospital efficiency
  • Join our team at a very exciting phase of our growth journey!

Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.

THE POSITION

  • Oversee the operational and strategic management of multiple non-clinical support service departments within the hospital, including Environmental Services, and Patient Support Services
  • Lead and manage departmental heads, including the Environmental Services Manager, Patient Services Manager and Duty Managers.
  • Develop and implement strategic plans to ensure the seamless delivery of support services across the hospital.
  • Ensure the efficient delivery of cleaning, waste management, patient transport, catering, and other essential non-clinical services.
  • Recruit, mentor, and support departmental managers and team leaders to build a cohesive, high-performing leadership team.
  • Develop and manage budgets for each department, ensuring cost-effective operations without compromising quality.
  • Act as the primary liaison between support service departments and hospital leadership, ensuring clear communication and alignment of objectives.
  • Ensure all support services meet regulatory requirements and accreditation standards, including infection control, workplace safety, and environmental standards.

THE PERSON

  • Proven experience in managing multiple non-clinical support services in a healthcare or similar environment.
  • Demonstrated understanding of hospital operations and patient-centred care principles.
  • Exceptional leadership and team management skills, with the ability to inspire and motivate diverse teams.
  • Strong knowledge of hospital support services, including environmental, helpdesk, and patient support operations.
  • Willingness to obtain a National Police Check Clearance and Working with Children Check (WWCC).
  • Wiling to obtain or provide proof of immunity for vaccine preventable diseases.
  • A degree or diploma in healthcare management, business administration or related field is desirable but not essential

THE BENEFITS

  • Multitude of salary packaging options available.
  • Opportunities for professional development and growth.
  • 12 weeks paid parental leave for primary carers.

Apply now or contact ashleighwilson@compass-group.com.au or call 1300TALENT for a confidential discussion.

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