Person, Clothing, Apparel

Travel and Accommodation Coordinator

Travel and Accommodation Coordinator

  • 615673
  • Brisbane CBD, QLD, Australia, 4000
  • Cannon Hill, QLD, Australia, 4170
  • Fixed Term - Full Time

ESS is the market leading support services division of Compass Group, providing multi-service capability to major companies operating in the oil and gas, mining and construction industries and to the defence sector. ESS offers a broad range of services to our offshore and remote clients, in almost any geographic location, at any stage of a project. 

The Position

We are currently seeking a Travel and Accommodation Coordinator to join our support team based in our head office in Brisbane on a 6 month contract. You will join our small but committed team who are dedicated to providing accommodation booking solutions for our remote locations across Australia.

Key duties

  • Booking travel and accommodation requests for our customers across various FIFO rosters
  • Liaising with relevant travel and accommodation stakeholders not limited to airport and camp management
  • Data entry of customer information into multi-platform software
  • Responsible for answering telecommunications and email communication in a timely manner
  • Providing exceptional customer service to our customers and clients

The Person 

  • Previous experience in a travel/accommodation management position 
  • Previous experience in a facilities management service environment highly regarded
  • Ability to work flexible hours including early mornings and weekends
  • Knowledge of systems including INX, Pronto, Optima 
  • Good diagnostic skills and the ability to problem solve
  • Strong verbal and written communication 

 The Benefits

We are an organisation that's proud of its great people, we believe in the opportunity to recognise and share success, that's why we offer a competitive salary, health insurance discounts, paid parental leave, access to a company discounts and many other great benefits.

So, if you are a 'can-do' person, who thrives on new challenges; likes working in a team within a diverse environment; and consistently delivers to the highest quality, then you'll fit right in and we'd like to have you on our team.

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