RAAF Base Wagga, NSW
Monday to Friday | 8:00am - 4:00pm
ESS provides vital hospitality and support services across Defence sites throughout Australia. We are currently seeking a professional and organised Accommodation Receptionist to join our team at RAAF Base Wagga.

This role is ideal for someone who enjoys providing excellent customer service, has strong administrative skills, and takes pride in maintaining high accommodation standards.

The Position

Reporting to the Accommodation Manager, your responsibilities will include:

• Welcoming and assisting Defence members and guests
• Managing accommodation bookings, enquiries, check-ins and check-outs
• Answering phone calls and responding to emails
• Conducting room inspections and ensuring accommodation standards are maintained
• Completing cleaning inspections and quality audits
• Issuing, tracking and auditing accommodation keys
• Conducting furniture and fixture audits
• Maintaining accommodation records and reporting requirements
• Attending meetings with clients and stakeholders
• Providing general administrative support to the accommodation team

The Person

To be successful in this role, you will have:

• Previous reception, administration or customer service experience
• Strong communication and interpersonal skills
• Good computer skills, including Microsoft Office
• Excellent attention to detail
• Ability to work independently and manage competing priorities
• A professional and friendly approach
• Current driver's licence (preferred)

What's on Offer

• Monday to Friday roster with no weekend work
• Stable full-time position
• $27.98 per hour
• Training and career development opportunities
• A supportive team environment
• The opportunity to work within a Defence environment

If you are organised, customer-focused and enjoy a varied role, we'd love to hear from you.

Apply now and join the ESS team at RAAF Base Wagga.

Why Compass?

• Join a global industry leader offering career stability and progression
• Access extensive training, development and leadership programs
• Supportive, inclusive and professional work culture
• Competitive salary and great company benefits

ESS is a market leader in delivering hospitality and support services to Defence, offshore and remote sites across Australia. From dining facilities to accommodation and recreation services, we support Defence communities every day.

We are committed to a fair, equitable and accessible recruitment process. If you require adjustments or alternative formats, please contact us at 1300 TALENT or careers@compass-group.com.au.

We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientations, gender identities and people with disability.