Our team members nourish the bodies and minds of thousands of people every day, through food and support services focused on health and wellbeing. Creating bonds and connections between people and communities across Australia, Compass Group’s corporate footprint is designed for people, the planet and communities in which we work to thrive now and long into the future.

Fantastic opportunity for an experienced Senior Operations Manager within the Commercial Cleaning and Facilities Management industry to showcase their skills in a growing Global company.

THE POSITION

• Oversee a portfolio of Mine Site Village Accommodation Cleaning Operations, ensuring efficient daily operations and adherence to service level agreements.
• Conduct regular site inspections to monitor cleaning quality, adherence to procedures, productivity measures, and identify areas for improvement.
• Train Operations on best practice cleaning in alignment with CGA cleaning framework, processes and procedures, providing guidance and support where required.
• Assist in ongoing development and review of training materials and resources.
• Provide comprehensive and insightful reports for senior management on portfolio performance, highlighting key metrics, trends, and opportunities for improvement.
• Provide data insights to support decision-making.
• Actively participate in developing a positive and supportive team culture across sites, the department, and the broader organisation.

THE PERSON

• Proven leadership skills with a strong desire to mentor and develop a high-performing team.
• Previous experience as a senior operations manager within the Commercial Cleaning and Facilities Management industry, overseeing multiple sites and achieving superior service delivery outcomes.
• Prior experience in FIFO housekeeping management is highly desirable.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, clients, and stakeholders.
• Proficient in computer literacy, particularly with Microsoft Excel and Word.
• Exceptional time management and organizational skills, with the ability to prioritize tasks, manage multiple deadlines, and maintain a well-organized work environment.
• Willingness and availability to work in a shift environment, including irregular hours and travel requirements.
• Strong understanding and application of all relevant safety and compliance procedures.

THE BENEFITS

• Paid parental leave
• Access to a wide variety of training & development
• Multiple salary packaging options to help your dollar go further