At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back of house guest services including reception and concierge. Our Ambassadors key focus is to ensure our clients and guests enjoy a remarkable experience; anticipating their needs even before they do, saving precious time and enhancing the guest experience.
We require a Corporate Receptionist based in the Sydney CBD. This position will be a mixture of Receptionist and Guest Services and Reception across multiple CBD sites.
Key Duties
First point of contact, to provide professional and welcoming style of service to customers and clients
Ensure the Reception Area and meeting rooms are professionally presented at all times.
Book meeting rooms and facilitate booking updates as required
Ensure emails, intranet and phone enquiries are managed in a timely manner
Diary management, mail distribution and general administrative duties
FOH and BOH operational support as required
The Person
Experienced in a comparable client service/concierge, corporate environment
Intermediate to advanced Microsoft Office, calendar and diary management skills
Excellent communication skills
Impeccable personal presentation
Exceptional time management and organisational skills
A genuine sense of hospitality, with a commitment to delivering platinum service
Discreet, ethical and committed to maintaining a high degree of confidentiality
The Benefits
Opportunities for professional development and growth.
A vibrant and dynamic work environment
12 weeks paid parental leave for primary carers.
Easy access to 100+ retail discounts from you mobile phone.
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