Mess Manager
ESS Defence | Remote & Defence Sites
ESS delivers essential hospitality and support services to Defence sites across Australia. From mess halls to large-scale catering and events, our teams play a vital role in supporting Defence communities every day.
As the Manager – Mess, you will be responsible for leading and managing all catering and mess operations on site, ensuring safe, efficient, and high-quality food services that meet contractual, client, and Defence standards. This role is ideal for an experienced hospitality leader who thrives in structured, high-compliance environments and enjoys leading teams to consistently deliver excellent service.
Key Responsibilities
- Manage day-to-day mess and catering operations, including food production, meal services, buffets, bars, and functions
- Lead, coach, and develop kitchen and front-of-house teams to meet operational, safety, and service expectations
- Ensure all food safety, WHS, hygiene, and Defence site requirements are met at all times
- Oversee food production, service standards, workflow, and cleanliness across all mess facilities
- Maintain high levels of customer and client satisfaction, including attendance at mess committee meetings
- Manage budgets, labour, stock control, and financial reporting, including stocktakes and commercial reporting
- Plan and deliver catering for events and functions, including quoting, operational planning, and invoicing
- Oversee facilities associated with mess operations, including asset registers and maintenance logs
- Promote and embed ESS and Compass Group’s Safety Culture, ensuring compliance and proactive risk management
- Prepare and submit required operational, financial, and HSEQ reports
What We’re Looking For
- Proven experience in hospitality or catering management, ideally within Defence, remote, or high-volume environments
- Strong leadership skills with demonstrated experience managing and developing teams
- Sound financial and operational acumen, including budgeting, labour management, and stock control
- Excellent communication and stakeholder engagement skills
- Strong knowledge of food safety, WHS, and compliance requirements
- Ability to work under pressure while maintaining professionalism and a positive approach
- Certificate III in Hospitality (minimum) or equivalent qualification
- Food Safety Supervisor qualification (or ability to obtain)
- Responsible Service of Alcohol (RSA) certification
- Australian Citizenship with the ability to obtain and maintain a Police Check and Defence security clearance
Desirable Experience & Qualifications
- Experience in Defence environments and understanding of Defence protocols
- Function and event catering experience
- Certificate IV in Hospitality (Supervision)
- Prior WHS and Food Safety training or accreditation
- First Aid certification
- Strong computer and reporting skills, including financial systems
The Benefits
- Lead a critical catering operation within a key Defence environment
- Job security and career development opportunities with Compass Group
- Access to extensive training, leadership, and development programs
- Supportive, safety-focused, and professional team environment
We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or?careers@compass-group.com.au.?
Our people’s unique backgrounds, experience, and abilities are at the heart of our vibrant workforce. We strive to create workplaces that reflect the diverse communities that we serve, where everyone feels empowered and valued. By building diverse teams means we are creating inclusive environments for all our people and those we connect with through our day-to-day operation. We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.?
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