Senior Workforce Scheduler

Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.

THE POSITION

• Lead and facilitate required training with skills assessment and future planning, for any mobilisations and growth in the Urban business.
• Work closely with the commercial team for all casual pool cost allocations for each period end.
• Delivery and on-boarding of standards into existing teams and new business mobilisations.
• Future planning for growth areas.
• Liaise with mobilisation manager, bid team and operations to understand and plan for future casual pool requirements.
• Ensure timely, cost effective and quality delivery of services to operations teams through efficient utilisation of casual pool resources.
• Responsible for shift filling across casual pools.
• Implement and review a retention strategy of the casual pool teams.
• Build and maintain positive relationships with all relevant stakeholders and internal casual pool teams.
• Workforce planning and task delegation across the casual pool team.
• Provide guidance and coaching to casual pool recruitment advisors.
• Provide forecasting to Casual Pool Recruitment Advisors for future growth areas and recruitment requirements.

THE PERSON

• Previous experience in rostering or scheduling in fast-paced, high-volume environment.
• Experience in hospitality industry is preferred but not required. 
• Strong scheduling experience is required
• Client/Stakeholder management
• Highly developed administration skills
• Exceptional attention to detail and commitment to the highest levels of customer service to both internal and external stakeholders.
• Ability to manage time effectively with often competing with rapidly changing priorities whilst ensuring quality outcomes.

THE BENEFITS

• Paid parental leave.
• Easy access to 100+ retail discounts.
• Opportunity to learn new skills and move to different internal roles.

Apply now or reach out to careers@compass-group.com.au for a confidential discussion.