three defence life team members smiling to camera, one hospitality all rounder, one manager and one chef

Hospitality Operations Manager

  • 695320
  • North Sydney, NSW, Australia, 2060
  • Sydney CBD, NSW, Australia
  • Wagga Wagga, NSW, Australia, 2650
  • Brisbane Airport, QLD, Australia, 4008
  • Brisbane CBD, QLD, Australia, 4000
  • Gold Coast, QLD, Australia

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  • Full Time

ESS Defence has the privilege of serving millions of meals to our Defence personnel under our Defence Life brand. Whether it is out in the field, or in dining halls, we provide everything from snacks to buffet style meals, to first class dining experiences for functions. The support we provide is vital in ensuring our personnel thrive during their service. We deliver high quality food coupled with a fantastic customer service experience.

We are currently seeking a Site Operations Manager for Blamey Barracks (Wagga). Your can-do attitude, safety focus, passion for quality and great service will be rewarded with excellent benefits and conditions. Talented and motivated team members can expect their careers to flourish with ESS, one of the world’s most recognised Defence support services brands. 

 The Position:

·  FIFO option available for the right candidate - 10:4 roster

·  Lead and manage site operations and staff to ensure smooth daily service

·  Oversee cost control and deliver accurate financial reporting

·  Champion a strong safety culture by initiating and implementing safety-focused projects

·  Ensure strict compliance with food safety and hygiene standards

·  Collaborate with above-unit management and support teams

·  Build and maintain strong relationships with key stakeholders

·  Plan and manage on-site functions and events

The Person:

·  10+ years’ experience managing site operations within a hospitality environment

·  Strong interpersonal skills with proven conflict resolution experience

·  Solid background in financial management and reporting

·  Demonstrated ability to foster a safe and healthy work environment

·  Skilled in motivating teams to achieve success and meet key KPIs

·  Familiarity with quality management systems and compliance standards

·  Strong computer literacy with the ability to quickly learn new systems

·  Passionate about delivering high-quality service with a can-do attitude

The Benefits:

  • Competitive remuneration
  • Excellent career opportunities
  • Access to a wide variety of training and development
  • Recognition programs including service and safety, regular team events and company discounts

As you will understand, Defence establishments need to be highly secure. This means that all successful applicants are required to undertake national police check which will be paid for by the Company.

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