• Location - Melbourne CBD.
• Exciting, Sophisticated, high end Corporate hospitality role.
• Impressive facilities and kitchens available on offer.

Restaurant Associates is about food that delivers on originality, quality and taste. Carefully crafted menus enhance our events, with every dish brought to life by our culinary teams and inspired by a food philosophy built on sustainability, seasonality and ethically sourced produce.

The Position:

Newly launched in Australia, we are looking for an experienced Operations Support Manager to work along side our Operations Manager in one of our premium sites.

The Role:

• Client Leadership: Build and nurture trusted client partnerships, ensuring the delivery of exceptional guest experiences tailored to their needs. Act as a strategic adviser to clients, pre-empting their needs and driving high standards of service.
• Strategic Oversight: Define and implement a forward-thinking country strategy to ensure we hit our client targets. Align teams to this strategy and foster a strong culture.  
• Team Empowerment: Inspire, coach, and mentor high-performing teams to achieve excellence. Promote a culture of empowerment, recognition, and continuous development. Help build capability within the leadership team and ensure all team members align with Restaurant Associates values.
• Business Growth: Drive retail sales and business development efforts by identifying growth opportunities, collaborating with internal stakeholders.
• Operational Excellence: Foster a culture of continuous improvement and innovation. Monitor key performance metrics, benchmark standards, and ensure compliance with health, safety, and quality standards.
• Financial Leadership: Manage budgets effectively, ensuring alignment with financial targets and delivering value for clients. Leverage data and insights to make informed business decisions and drive cost efficiencies.
• Brand Advocacy: Elevate Restaurant Associates profile by championing its values, vision, and culture.

The Person:

• Experience in premium guest services leadership roles, with multi-site experience preferred.
• In addition, hospitality catering experience is also highly desired.
• An inspiring leader with proven exposure to leading high-performing teams.
• A drive and passion for business growth.
• Strategic and commercially savvy, with a drive for innovation and service excellence.
• Skilled at building relationships with clients, stakeholders, and teams.
• Adept at managing multiple priorities and delivering results in a dynamic environment.
• Committed to fostering a culture of inclusivity, wellbeing, and engagement.
• Passionate about delivering great service and take responsibility for the performance of all operations.
• Work well under pressure and confident in handling multiple, concurrent demands.

The Benefits:

• Career. Growth – Unlock your potential with our career pathway and my learning programmes within Compass Group.
• Paid parental leave opportunities.
• Salary packaging options to make your dollar go further – secure your future. 
• Easy access to 100+ retail discounts through our Maxxia partners.
• Opportunity to learn new skills and move to a host of exciting and new roles within the global company.
• Exclusive discounts on Travel, Cars, Accommodation, Electronic devices & more! 
• A chance to join an ecologically and socially forward operation. 

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or careers@compass-group.com.au