We are seeking a dedicated Site Operations Manager for a complex site in Canberra. Bring your can-do attitude, safety focus, passion for quality, and exceptional service skills to this rewarding role. In return, you’ll enjoy excellent benefits, great working conditions, and opportunities for career growth with ESS, a globally recognised leader in support services.

The Position:

• Oversee front-of-house and back-of-house teams in a fast-paced, complex site, ensuring smooth daily operations and high service standards.
• Manage budgets, control costs, and drive revenue while optimising resources across the operation.
• Train, mentor, and manage team performance, fostering a strong, adaptable team in a high demand setting.
• Deliver exceptional service, handle challenges, and continuously improve service flow across multiple service areas.
• Ensure all operations meet strict food safety, HACCP, and company compliance standards in a regulated environment.

The Person:

• A commitment to safety and service excellence, ensuring a healthy work environment while delivering outstanding service
• Strong leadership and interpersonal skills, with a proven ability to motivate teams and drive performance to achieve KPIs.
• Financial acumen, including experience in budgeting, reporting, and quality management systems to optimise operations.
• A passion for quality and continuous improvement, always striving to enhance efficiency, service, and overall experience.
• A can-do attitude, approaching challenges with adaptability and a solutions-focused mindset.

The Benefits:

• Competitive salary package with opportunities for growth.
• Extensive training and support from a team that encourages and guides you as you learn the ropes.
• Career development opportunities - Compass is committed to progression and helping you take the next step in your career.
• Great perks - on-site parking, provided uniforms, and meals while on duty.
• Exclusive employee benefits - enjoy discounts and rewards only available to Compass employees.

As you will understand, Defence establishments need to be highly secure. This means that all successful applicants are required to undertake national police check which will be paid for by the Company.