Patient Services Assistant Lead (Hub Coordinator)

• Help shape the way our brand-new hospital runs.
• Connect with doctors, nurses, and staff to keep everything on track.
• Keep things running smoothly to support great patient care.

Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure projects. We will provide vital services, including patient services, environmental services, food, security, help desk, and more. As a public hospital with clinical services provided by Western Health, this state-of-the-art facility will play a key role in supporting the community—be part of something bigger and help shape the future of healthcare in Victoria.

THE POSITION

• Act as the central point of coordination for hospital operations.
• Ensure smooth patient flow by managing bed allocation and transfers.
• Monitor and manage resource availability, including staff and equipment.
• Maintain compliance with hospital policies and procedures.
• Assist in planning and improving workflows for better efficiency.

THE PERSON

• Proven experience as a Patient Services Assistant (PSA).
• Holds a Cert III Health Services Assistance (HLT 33115), or equivalent, from a TAFE or equivalent RTO.
• Familiarity with hospital management systems or similar software.
• Understanding of hospital protocols and healthcare compliance standards.
• Excellent communication skills to liaise with various teams and departments.
• Must have or be able to obtain a National Police Clearance.

THE BENEFITS

• Paid parental leave.
• Multiple salary packaging options to make your dollar go further.
• Easy access to 100+ retail discounts.
• Opportunity to learn new skills and move to different internal roles.
• A chance to join an ecologically and socially forward operation.