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Operations Manager - Hard FM
- 717687
- Cannon Hill, QLD, Australia, 4170
- Mackay, QLD, Australia, 4740
- Full Time
Operations Manager
- Lead a high‑profile, multi‑site Facilities Management contract
- Influence safety culture, commercial outcomes, and client satisfaction
- Senior role with full operational, commercial, and safety accountability
THE POSITION
- Provide end‑to‑end operational leadership of a large Hard FM contract across 5+ sites
- Ensure contract compliance with WHS, environmental, quality, and mining requirements
- Lead and manage Maintenance Managers, Minor Works, subcontractors, and support teams
- Own contract KPIs, asset management, performance reporting, and audits
- Manage budgets, planned and reactive maintenance expenditure, and commercial outcomes
- Act as the senior operational interface with Anglo American stakeholders
- Drive client satisfaction, contract retention, and continuous improvement initiatives
- Promote and embed a strong safety culture across all sites
THE PERSON
- Minimum 5–7 years’ experience in Operations, Facilities, Contract, or Asset Management
- Proven success managing multi‑site Hard FM operations, ideally in mining or heavy industry
- Strong leadership capability with experience managing large, diverse teams
- In‑depth understanding of WHS, environmental, and legislative compliance
- High commercial acumen with proven budget and KPI management skills
- Confident communicator with strong client and stakeholder management experience
- Ability to identify improvement, innovation, and contract growth opportunities
- Relevant qualifications in business, engineering, or contract management (desirable)
THE BENEFITS
- Senior leadership role in National Company
- Competitive salary package with performance incentives
- High level of autonomy and strategic influence
- Strong organisational systems, support, and career pathways
- Long‑term contract stability
- Safety‑first culture with genuine leadership commitment
We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or careers@compass-group.com.au

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