We are currently seeking a highly experienced and enthusiastic Cleaning and Accommodation Manager to oversee and enhance our onsite accommodation and cleaning services at RAAF Base Richmond.

• Full-time salaried role
• Monday – Friday
• Family-friendly role with great work-life balance
• Access to onsite vehicle transport
• Growth and development opportunities

Are you an experienced leader with a passion for operational excellence and service delivery? Compass Group is seeking a dedicated Cleaning and Accommodation Manager to oversee and enhance our accommodation and cleaning services at RAAF Base Richmond.

About the Role

As the Cleaning and Accommodation Manager, you will be responsible for the day-to-day management of accommodation and cleaning services, ensuring high standards of service, safety and compliance. You'll lead a diverse team, manage budgets and supplies, and drive continuous improvement across the operation.

Key Responsibilities

• Oversee accommodation and cleaning services to ensure consistent operational excellence
• Establish and manage stock control systems, procurement and supply processes
• Develop and maintain staff rosters aligned with operational requirements
• Respond to Defence stakeholder enquiries and resolve issues promptly and professionally
• Manage budgets to ensure cost efficiency and effective resource allocation
• Ensure compliance with all health, safety and hygiene standards
• Prepare and present regular operational and performance reports

About You

• Minimum 3 years' experience in a managerial role within cleaning, accommodation or facilities services
• Diploma or degree in Facilities Management, Hospitality Management, Business Administration or a related discipline (advantageous)
• Certification in cleaning management or a related field (advantageous)
• Strong understanding of health and safety regulations relevant to cleaning and accommodation
• Proven leadership capability with a focus on accountability, safety and continuous improvement
• Excellent communication and interpersonal skills
• Proactive, solutions-focused mindset with a strong commitment to service excellence
• Must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance, including a satisfactory Australian Federal Police check

Why Compass?

• Join a global industry leader offering career stability and progression
• Access extensive training, development and leadership programs
• Supportive, inclusive and professional work culture
• Competitive salary and great company benefits

ESS is a market leader in delivering hospitality and support services to Defence, offshore and remote sites across Australia. From dining facilities to accommodation and recreation services, we support Defence communities every day.

We are committed to a fair, equitable and accessible recruitment process. If you require adjustments or alternative formats, please contact us at 1300 TALENT or careers@compass-group.com.au.

We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientations, gender identities and people with disability.